Not exactly! Each skull is 100% real and handcrafted, so no two are identical. The shape, size, and natural features of the bone may vary slightly. Our artisans hand-carve every piece, meaning small differences in the design are normal. However, we guarantee that your skull will be just as detailed and stunning as the one in the picture!

No, there won’t be any problems with importing skulls to your country. We take care of all the necessary documentation and ensure our products meet taxidermy standards and legal requirements. You can rest assured that everything is handled properly for a smooth import process.

If your skull arrives damaged, please contact us right away. We take great care in packing your item securely, but if something happens during shipping, we'll resolve it. Simply send us a photo of the damage, and we'll offer a replacement or refund, depending on the situation. Your satisfaction is our priority!

1.  Try switching them to the other side.
2.  Then work them back and forth and up and down until they go on.
3.  If they won’t go on as far as you would like, you may need to file down the bone under the horns in the spot that is stopping it from going all the way on.
4.  If there is twine around the bottom of the horns, it is decorative and is supposed to stay there.
5.  Sometimes the horns don’t go all of the way on, it depends how they fit in real life, please see pics on our website.If they are too loose, then either wrap the bones with something and then put the horns on, or use a clear glue and glue them on.

No animal is harmed for the purpose of our skull creation. They are obtained from animals that have died naturally or were part of regulated, sustainable farming practices. We ensure that all skulls meet taxidermy standards and comply with local regulations, so you can feel good about the origin of each piece.

You can pay for your skull using a variety of secure payment methods, including credit and debit cards (Visa, MasterCard, etc.), PayPal, and other popular payment gateways. Simply choose the option that’s most convenient for you at checkout!

Yes you can! Thanks to our Buy Now Pay Later service from Shop Pay with Affirm, you have the option to choose bi-weekly or monthly payments.

When checking out with Shop Pay, you now have the option to pay now or later. Paying in installments on Shop Pay allows you to split your purchase amount into four equal, biweekly installment payments with 0% APR, or monthly installments with no hidden or late fees.

For non-interest bearing orders, debit and credit cards are accepted through Shop Pay. For interest bearing orders, you can only pay using a debit card.

Yes, our website is 100% safe and secure. We use the latest encryption technology to protect your personal and payment information. You can shop with confidence knowing your data is secure during checkout.

If your payment doesn’t go through, first check if your card or payment method has enough funds and that all details are correct. Also, check if your address details are entered correctly. If everything seems fine but the issue persists, try using a different payment method or contact your bank for assistance. You can also reach out to us, and we’ll help resolve the issue as quickly as possible!

You can use your discount code at both the cart and checkout pages. Just enter the code in the designated box before completing your purchase, and the discount will be applied to your order!

We proudly ship our hand-carved skulls worldwide usingDHL Express for fast and reliable delivery.

We offer fast and secure worldwide shipping via DHL Express for a flat rate of $49 per order, no matter how many skulls you purchase!

One flat shipping fee – buy more, pay the same!

Reliable and fast delivery with DHL Express

Most of the times we carve our skulls on demand. The carve, treat and dry process take about 2-4 weeks and another week for shipping.

However, most of the times you don't have to wait that long, we always try to dispatch as soon as possible.

If you need your order by a certain date, it is best for you to get in touch with us as soon as you placed your order and we will do our best to get your order processed ASAP.

100% YES! Once your order has been dispatched you will receive a tracking number via email. You can use this number to track your skull’s journey in real-time throughDHL Express. -> www.dhl.com

Also you can send us a quick message and we will be happy to assist you.

Unfortunately Skull Utopia can't control any international duties/taxes applied to your package, therefore, you will be responsible for paying additional charges if they apply. DHL is required to collect the Duty and Taxes for your country before they can deliver.

In rare cases, you might be contacted by customs, to submit an invoice. In this case, you can simply forward our order confirmation email which you received when placing your order.

Of course! We want you to feel stress free with your new skull. If we shipped the wrong item, or if it arrived damaged, we will re-ship or refund immediately. If you're simply not happy with your order you can also return it. In this case, the buyer will get a refund (excluding shipping costs) as soon as the product is back with us.

Just send us an email within 30 days from the day you receive your parcel saying you’d like a refund. Then, we’ll send you step-by-step instructions for returning your skull.

Please note: Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.